Coordinated Entry Community HUBS

If an individual or family experiencing homelessness comes to your organization and your agency is not trained in Diversion or the Standard Assessment, you can have the person to call 2-1-1, or refer them to a community HUB for a face-to-face conversation about their housing situation.

HUBs are safe locations where persons experiencing homelessness can have a conversation with trained workers who will explore alternative resources and supports to try keeping the person off the streets or out of shelter. Some helpful things to communicate before referring someone to a HUB:

  • Most shelters and housing programs are full.
  • Because may programs and shelters are full, HUB workers are going to have a conversation to explore the person’s resources, support systems, and all possible safe housing alternatives to entering a shelter or remaining on the streets.
  • Services are not provided at the time of visit, nor are they guaranteed.
  • Housing conversations take place on a First come, first seen basis until capacity is reached.
  • The entire family doesn’t need to be present for the conversation, only the head of household.

Orange County HUB:
United Against Poverty (UP Center)
150 West Michigan Street, Orlando, FL 
Fridays 1:30 pm – 4:00 pm 
Ideal for families, but open to anyone experiencing homelessness

Orange County HUB:
Health Care Center for the Homeless (HCCH)
816 W Central Blvd, Orlando FL 
Fridays 9:00 am – 12:00 pm 
Ideal for individuals, but open to anyone experiencing homelessness. *This is the busiest location and often operates at capacity.

Seminole County HUB:
Northland Church (Care Center in The Rink)
522 Dog Track Road, Longwood, FL
Mondays 1:30 pm – 4:00 pm

Osceola County HUB:
The Community Hope Center Inc
2198 Four Winds Blvd
Kissimmee, Florida, 34746
Tuesdays 1:00 pm – 4:00 pm

Orange County Veteran HUB:
The VA Medical Center
5201 Raymond St.; Building 507, Orlando FL
1st & 3rd Friday’s of the month
9:00 am – 2:00 pm

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