Coordinated Entry HUB Information


If an individual or family experiencing homelessness comes to your organization and your agency is not trained in Diversion or the Standard Assessment, you can have the person call 2-1-1, or refer them to a community or mobile HUB for a face-to-face conversation about their housing situation.

HUBs are safe locations where persons experiencing homelessness can have a conversation with trained workers who will explore alternative resources and supports to try keeping the person off the streets or out of shelter. Some helpful things to communicate before referring someone to a HUB:

  • Most shelters and housing programs are full.
  • Because many programs and shelters are full, HUB workers are going to have a conversation to explore the person’s own resources, support systems, and all possible safe housing alternatives to entering a shelter or remaining on the streets.
  • Services are not provided at the time of visit, nor are they guaranteed.
  • Housing conversations take place on a “First come – First seen” basis until capacity is reached.
  • The entire family doesn’t need to be present for the conversation, only the head of household.


Click the HUB name to view details on hours of operation and location.

Fridays 9:00 am – 12:00 noon

Christian Service Center
808 W Central Blvd, Orlando FL

Ideal for individuals, but open to anyone experiencing homelessness. 
*This is the busiest location and often operates at capacity.

Fridays 1:30 pm – 4:00 pm

United Against Poverty (UP Center)
150 West Michigan Street, Orlando, FL

1st & 3rd Friday’s of the month
9:00 am – 2:00 pm

The VA Medical Center
5201 Raymond St.; Building 500, Orlando FL

Last Thursdays of the month
1:30 pm – 4:00 pm

Hope Partnership
(formerly The Community Hope Center)
2198 Four Winds Blvd
Kissimmee, Florida, 34746

Fourth Mondays of the month
9:00 am – 10:30 am

The Sharing Center- The Oasis
600 N US Hwy 17 92 #130 Longwood, FL


Click the HUB name to view details on hours of operation and location.

Second Mondays of the Month
9:00am to 12:00pm

3377 Aloma Avenue,
Winter Park, FL 32792

Second Tuesdays of the Month
9:00am to 12:00pm

9837 East Colonial Drive
Orlando, FL 32817

Second Tuesdays of the Month
1:00pm to 4:00pm

18415 11th Avenue
Orlando, FL 32833

Second Wednesdays of the Month
9:00am to 12:00pm

300 West Franklin Street
Ocoee, FL 34761