What is Permanent Supportive Housing?

Permanent Supportive Housing, or PSH, is a long term program that combines affordable housing with services that help people who face the most complex challenges to live with stability, independence and dignity.

Our community prioritizes PSH for those with the most severe medical, mental health, behavioral health or substance use conditions and who have been living on the streets or emergency shelters the longest.

Permanent Supportive Housing improves the lives of our community’s most vulnerable citizens by supporting their housing stability and overall wellness. 

Source: CSH – Dimensions of Quality Supportive Housing Guidebook

Permanent Supportive Housing has also been proven to be a cost-effective solution to ending homelessness, as participants enrolled in the program have less interaction with high-cost crisis systems, such as jails and hospitals.

For more information on Supportive Housing, including resources and data, visit The Corporation for Supportive Housing’s website: www.CSH.org

PSH Navigator Guides

Below are the most up to date versions of all forms for Navigators helping connect participants to PSH.

Chronic Homeless Documentation GuideChronic Homeless Documentation Guide: reviews the criteria for chronic homeless status, guidance and standards for documenting homelessness and disabilities, other supporting documents, and frequently asked questions.
HMIS ROIUPDATED! HMIS Release of Information - informed consent to share info in HMIS and engage with service providers
Project Entry - Paper versionProject Entry / Paper version - gathers basic info, demographics, income, disability, health insurance, benefits, etc.
VI-SPDAT 2.0 IndividualsVI-SPDAT 2.0 for Individual Adults - decision assistance tool to help triage for services and housing
VI-SPDAT FamiliesVI-SPDAT for Families - decision assistance tool to help triage for services and housing
VI-SPDAT YouthVI-SPDAT for Youth- decision assistance tool to help triage for services and housing
Disability Verification FormDisability Verification Form - to be completed by a medical practitioner licensed to diagnose and treat the condition for which they are certifying to
Homeless History Certification FormsHomeless History Certification Forms - to be completed to verify homeless episodes
Zero Income Certification FormZero Income Certification Form - to be completed by participants who have no income
CES Referral GuideHow to send referrals in HMIS once a participant is verified as being eligible and document ready.
Making Warm Hand OffsOrgcode Blog post on how to make meaningful and effective warm hand offs from one support team to another.

PSH Program Forms

Below are the most up to date versions of all forms for PSH Program teams.

Welcome PacketPSH Welcome Packet for new participants
PSH Roles & ResponsibilitiesPSH Roles & Responsibilities
Participant Acknowledgement FormParticipant Acknowledgement Form
Housing Needs FormHousing Needs Form printable version. After CM has completed the form with participant, Info must be entered here:
Self Sufficiency MatrixSelf Sufficiency Matrix - required form to be completed initially with participant on 2nd intake meeting. This form can help guide Housing Stability Planning goals, as well as track progress over different areas. This form can be completed on paper but must be uploaded into HMIS. Complete every 3 months.
Honest BudgetThe Honest Budget it a budget tool that covers all forms of income and expenses commonly reported by program participants.
Rent Calculation FormRent Calculation Form - required monthly to request rent amounts from HSN. DOwnload the google sheet into excel first, complete the form, and email to HLTfinance@hsncfl.org
What Does My Lease SayWhat Does My Lease Say - optional tool to help break out important parts of the lease. Case Managers should review the lease with the tenant at lease signing and help them fill out this form.
Tasks and Forms GuideTasks and Forms Guide for PSH Teams: Guide for Case Managers to plan tasks and forms needed for visits with participant. From intake to housing search, to Lease up and ongoing supports. Also provides guidance on expectations for Housing Stability Plan
PSH Program Transfer RequestPSH Program Transfer Request: Form used by PSH Program staff when requesting a participant transfer to another program. Staff complete this form, upload into HMIS, and submit a referral to CES to begin a review of the transfer request.

Housing Case Manager Tool Box

Tools for Housing Case Managers working with participants in supportive housing.
Form Description
Housing - Qualifying Your UnitA check list for clients to vet potential housing leads
Housing- Where to Search for HousingA list outlining places to search for housing and things to consider during the housing search.
Housing - Move Out ChecklistBasic move out checklist for clients to use when leaving units.
Honest BudgetHonest Budget tool designed to help tenants plan for real expenses and all forms of income.
Risk Assessment and Areas of High AcuityGuide to help Case Managers identify areas of higher risk and acuity with program participants to assist with service planning.
Quality of Life SurveyQuality of life survey
A week of meaningful activitiesA week of meaningful activities: tool to help tenants plan their day-to-day.
Risky Business - Harm Reduction Planning ToolRisky Business - A Harm Reduction Planning Tool for Case Managers to use with tenants. This is a guide for ongoing conversations and safety planning for behaviors that may be considered risky.
Crisis PlanCrisis Plan - tool to help participants plan for crisis after moving into housing
Moving On Provider GuideMoving On Provider Guide
Supportive Housing Assessment ToolSupportive Housing Assessment Tool - this assessment can be used for service planning or to evaluate a tenant's readiness to Move On.
Florida Health Care Finder siteFlorida Health Care finder: this is a site that lets you select what kind of health care service you need and then gives you all the available options in our community. Search for things like Homemaker services, ALFs, Health Clinics, etc.

Webinars and Videos

Below are a variety of webinars, trainings, and other helpful videos

Housing First: Principles into PracticeAnimated video breaking down the key principles of Housing First
SAMHSA Webinar: Outside the Box—Providing Mental Health Care to People Without ShelterSAMHSA webinar on Providing Mental Health care to people without shelter, which covers a lot of practical information for anyone working with our homeless population when there are mental health or substance use disorders present.
Lived Experience Advisory Council GuideSeven principles for leadership & inclusion
of people with lived experience
of homelessness

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