RRH Navigation Guides

Below are the most up to date versions of all forms for Navigators helping connect participants to RRH
FormDescription
RRH Program Overview - Desk Guide for NavigatorsRRH Program Overview Desk Guide for RRH Tri-county Navigators to better understand RRH program eligibility
RRH Overview Pamphlet - Handout for Potential ParticipantsRRH Overview Pamphlet (English) - For Potential Participants to educate themselves about the RRH program prior to enrollment
RRH Overview Pamphlet (Spanish) - Handout for Potential ParticipantsRRH Overview Pamphlet (Spanish) - For Potential Participants to educate themselves about the RRH program prior to enrollment
RRH Navigation Scope of WorkRapid Rehousing Navigation Scope of Work
RRH FL-507 Navigation WorkflowRapid Rehousing Navigation Workflow Timelines - All providers
Timeline of instructions for completing task in HMIS during the navigation process
HMIS Navigation ChecklistHMIS Navigation Checklist (Supplement to the Navigation Workflow Timeline) - All providers
Checklist of items/steps that are required to be completed in HMIS during the Navigation phase
RRH Navigation Case Note FormatRRH Navigation Case Note Format
RRH Navigation Case SummaryRRH Navigation Summary is used by the Tri-County Navigators to communicate pertinent information to the assigned RRH Housing Stability Case Manager for case planning and referral purposes
Youth Rapid Navigation Case SummaryYouth Rapid Navigation Summary is used by the Tri-County Navigators to communicate pertinent information to the assigned RRH Housing Stability Case Manager for case planning and referral purposes
RRH Navigation Acknowledgement FormRRH Navigation Acknowledgment Form -
This form is used to confirm that participants understand the requirement to have a minor child in their custody.
CES Referrals GuideCES Referrals Guide - All Providers
Navigation ScriptNavigation Script - recommended script to help Navigators explain their role and purpose for outreach
RRH Referral Document Checklist for ProvidersRapid Rehousing Referral Document Checklist - Used to ensure all required documents have been collected before referral into CES in HMIS
Documentation of Parent/Child Relationship HUD & ESGDocumentation required to prove Parent/Child Relationship for HUD & ESG Funding Sources
HMIS ROI
HMIS Release of Information - Informed Consent to share information in HMIS and engage with service providers
Category 1 Homeless-VerificationHomeless Certification - Completed by Navigator to validate homeless status
Zero Income AffidavitZero Income Affidavit - English - Completed by Navigator to determine the status of income during the record-keeping review
Zero Income Affidavit - Spanish
Zero Income Affidavit - Spanish - Completed by Navigator to determine the status of income during the record-keeping review
Area Median Income 2019Area Median Income Limits 2019
Making Warm Hand OffsMaking a Warm Hand-Off - Org Code
Shelter Matching Prescreen ToolSMPT is used for families with minor children (17 and under) who are interested in emergency shelter at Family Promise, Rescue Outreach Mission, Salvation Army and/or Coalition if space becomes available
HMIS Shelter Prioriziation WorkflowHMIS Shelter Prioriziation Workflow for CES Shelter Providers

RRH Program Forms

Listed below are the most up to date versions of all RRH participant forms.
FormDescription
RRH Participant Forms ListDetailed list of all RRH program participant forms
RRH New Participant HandbookTo be shared with families at initial intake meeting.
RRH Participant Acknowledgement FormTo be completed with families after reviewing Welcome Packet, Roles/Responsibilities, and Appeal/Grievance process.
RRH Tax Credit Acknowledgement FormTo be completed with families at initial intake during the housing needs assessment,
RRH Welcome Packet - SpanishTo be shared with families at the initial intake meeting.
RRH Roles and Responsibilities - SpanishTo be shared with families at initial intake meeting.
RRH Acknowledgement Form - SpanishTo be completed with families after reviewing Welcome Packet, Roles/Responsibilities, and Appeal/Grievance process.
Self Sufficiency MatrixPaper Version Self-Sufficiency Matrix
Self Sufficiency Matrix - User GuideSelf-Sufficiency Matrix User Guide for Providers
HMIS ROITo be completed at initial intake.
Entry/Exit Client File FormTo be placed in the participant file.
HMIS Entry Assessment (Adult)Paper version of HMIS Entry Assessment for Adults.
HMIS Entry Assessment (Minor)Paper version of HMIS Entry Assessment for Minors.
Housing Needs Form - PaperPaper version of Housing Needs Form
RRH Housing Search PolicyRRH Housing Search Policy
HLT Housing Needs FormDigital form to complete and submit Housing Needs Form
RRH Rehousing and Relocation PolicyRRH Rehousing and Relocation Policy
RRH Monthly BudgetMonthly Participant Budget Form
Monthly Income and Rent Calculation FormMonthly Income and Rent Calculation Form
Area Median Income for 2020Area Median Income Limits 2020
Osceola County 2019 Utility AllowanceUtility Allowance - 2019
Seminole County 2019 Utility AllowanceUtility Allowance - 2019
Orange County 2019 Utility AllowanceUtility Allowance - 2019
Extension Request FormClient Extension Request Form to request rental assistance past 10 months (OC RRH) or past 12 months (HUD/ESG).
Landlord Termination of Rental Assistance LetterLandlord Rental Termination Letter
RRH Participant Rental Assistance Termination LetterParticipant Rental Assistance Termination Letter
Monthly Exit ListMonthly exit list to be submitted each month.
RRH Exit Policies and ProceduresRRH Exit Policies and Procedures
RRH Housing Stability Case PlanRRH Housing Stability Case Plan Form
RRH Case Note Format – G-I-R-P
RRH HMIS Case Note Format
RRH Case Conference Request PacketRapid ReHousing Case Conference Request Procedure and Packet.
TANF Homeless Prevention Case Management ChecklistTANF Homeless Prevention Funds - Case Management Checklist
TANF Homeless Prevention Application & Eligibility FormTANF Homeless Prevention Application and Eligibility Form

RRH Housing Location Forms

Below are documents and forms used with RRH participants in Phase I or Phase II for the RRH program.
ResourceDescription
Housing- Where to Search for HousingA list outlining places to search for housing and things to consider during the housing search.
Housing - Qualifying Your UnitA check list for participants to vet potential housing leads they have identified.
Housing - Welcome HomeWelcome Home checklist outlining basic information for participant to remember about their unit (landlord info, utility info, rent, etc)
What Does My Lease SayWhat Does My Lease Say - tool to help break out important parts of the lease. Case Managers should review the lease with the tenant at lease signing and help them fill out this form
Housing – Move In ChecklistBasic move in checklist for participants to use when entering into new units.
Housing - Move Out ChecklistBasic move out checklist for participants to use when leaving units.
Reasonable Accommodation RequestUse for participants needing accessibility or mobility accommodations in their housing unit
Notice of AbandonmentUse if the case manager suspects a participant has abandoned their housing unit
Termination of Rental AssistanceUse to notify HLT that rental assistance is being terminated for a RRH participant
HSN Lease TerminationUse for participants who has a lease being terminated

RRH Workflow and Checklists

Listed below are RRH workflow documents for a variety of funding sources in HMIS
WorkflowDescription
HMIS Workflow - OC and HUDHMIS Case Management Workflow for OC and HUD funding sources.
HMIS Case Management Checklist (OC and HUD)HMIS Case Management Checklist for OC and HUD funding sources.
HMIS Workflow - ESGHMIS Case Management Workflow for Seminole and Osceola ESG funding source.
HMIS Case Management Checklist (ESG)HMIS Case Management Checklist for Seminole and Osceola ESG funding sources.
HMIS Rapid Rehousing Project Entry WorkflowHMIS Rapid Rehousing Project Entry Instructions
HMIS Shelter Prioriziation WorkflowHMIS Shelter Prioriziation Workflow for CES Shelter Providers
RRH FL-507 Navigation WorkflowRRH Navigation Workflow Timelines - All providers
HMIS Navigation ChecklistHMIS Navigation Checklist (Supplement to the Navigation Workflow Timeline) - All providers
CES Referrals GuideCES Referrals Guide - All Providers

RRH Case Manager Tool Box

Tools and Resources for Housing Case Managers working with participants in rapid rehousing.
Form Description
Risk Assessment and Areas of High AcuityGuide to help Case Managers identify areas of higher risk and acuity with program participants to assist with service planning.
Quality of Life SurveyQuality of life survey
A week of meaningful activitiesA week of meaningful activities: tool to help tenants plan their day-to-day.
Risky Business - Harm Reduction Planning ToolRisky Business - A Harm Reduction Planning Tool for Case Managers to use with tenants. This is a guide for ongoing conversations and safety planning for behaviors that may be considered risky.
Crisis PlanCrisis Plan - tool to help participants plan for crisis after moving into housing
Case Management - HITS DV Screening ToolHITS screening tool to help understand if a client is in an abusive relationship. NOTE: Resources at bottom of tool are for Texas, not Florida.
StrongWell Consumer BrochureStrongWell is a behavioral health provider that supports men, women and families treat and manage stressors related to mental health barriers and substance use.
StrongWell Referral FormStrongWell Referral Form - Use this form to apply for services
Point Source Youth RRH HandbookPoint Source Youth RRH Handbook is a 146-page, full-color handbook is full of helpful information on how to start and run a successful rapid re-housing program for youth
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