RRH Navigation Guides
Below are the most up to date versions of all forms for Navigators helping connect participants to RRH| Form | Description |
|---|---|
| RRH Program Overview - Desk Guide for Navigators | RRH Program Overview Desk Guide for RRH Tri-county Navigators to better understand RRH program eligibility |
| RRH Overview Pamphlet - Handout for Potential Participants | RRH Overview Pamphlet (English) - For Potential Participants to educate themselves about the RRH program prior to enrollment |
| RRH Overview Pamphlet (Spanish) - Handout for Potential Participants | RRH Overview Pamphlet (Spanish) - For Potential Participants to educate themselves about the RRH program prior to enrollment |
| RRH Navigation Scope of Work | Rapid Rehousing Navigation Scope of Work |
| RRH FL-507 Navigation Workflow | Rapid Rehousing Navigation Workflow Timelines - All providers Timeline of instructions for completing task in HMIS during the navigation process |
| HMIS Navigation Checklist | HMIS Navigation Checklist (Supplement to the Navigation Workflow Timeline) - All providers Checklist of items/steps that are required to be completed in HMIS during the Navigation phase |
| RRH Navigation Case Note Format | RRH Navigation Case Note Format |
| RRH Navigation Case Summary | RRH Navigation Summary is used by the Tri-County Navigators to communicate pertinent information to the assigned RRH Housing Stability Case Manager for case planning and referral purposes |
| Youth Rapid Navigation Case Summary | Youth Rapid Navigation Summary is used by the Tri-County Navigators to communicate pertinent information to the assigned RRH Housing Stability Case Manager for case planning and referral purposes |
| RRH Navigation Acknowledgement Form | RRH Navigation Acknowledgment Form - This form is used to confirm that participants understand the requirement to have a minor child in their custody. |
| CES Referrals Guide | CES Referrals Guide - All Providers |
| Navigation Script | Navigation Script - recommended script to help Navigators explain their role and purpose for outreach |
| RRH Referral Document Checklist for Providers | Rapid Rehousing Referral Document Checklist - Used to ensure all required documents have been collected before referral into CES in HMIS |
| Documentation of Parent/Child Relationship HUD & ESG | Documentation required to prove Parent/Child Relationship for HUD & ESG Funding Sources |
| HMIS ROI | HMIS Release of Information - Informed Consent to share information in HMIS and engage with service providers |
| Category 1 Homeless-Verification | Homeless Certification - Completed by Navigator to validate homeless status |
| Zero Income Affidavit | Zero Income Affidavit - English - Completed by Navigator to determine the status of income during the record-keeping review |
| Zero Income Affidavit - Spanish | Zero Income Affidavit - Spanish - Completed by Navigator to determine the status of income during the record-keeping review |
| Area Median Income 2020 | Area Median Income Limits 2020 |
| Making Warm Hand Offs | Making a Warm Hand-Off - Org Code |
| Shelter Matching Prescreen Tool | SMPT is used for families with minor children (17 and under) who are interested in emergency shelter at Family Promise, Rescue Outreach Mission, Salvation Army and/or Coalition if space becomes available |
| HMIS Shelter Prioriziation Workflow | HMIS Shelter Prioriziation Workflow for CES Shelter Providers |
RRH Program Forms
Listed below are the most up to date versions of all RRH participant forms.| Form | Description |
|---|---|
| RRH Participant Forms List | Detailed list of all RRH program participant forms |
| RRH New Participant Handbook | To be shared with families at initial intake meeting. |
| RRH Participant Acknowledgement Form | To be completed with families after reviewing Welcome Packet, Roles/Responsibilities, and Appeal/Grievance process. |
| RRH Tax Credit Acknowledgement Form | To be completed with families at initial intake during the housing needs assessment, |
| RRH Welcome Packet - Spanish | To be shared with families at the initial intake meeting. |
| RRH Roles and Responsibilities - Spanish | To be shared with families at initial intake meeting. |
| RRH Acknowledgement Form - Spanish | To be completed with families after reviewing Welcome Packet, Roles/Responsibilities, and Appeal/Grievance process. |
| Self Sufficiency Matrix | Paper Version Self-Sufficiency Matrix |
| Self Sufficiency Matrix - User Guide | Self-Sufficiency Matrix User Guide for Providers |
| HMIS ROI | To be completed at initial intake. |
| Entry/Exit Client File Form | To be placed in the participant file. |
| HMIS Entry Assessment (Adult) | Paper version of HMIS Entry Assessment for Adults. |
| HMIS Entry Assessment (Minor) | Paper version of HMIS Entry Assessment for Minors. |
| Housing Needs Form - Paper | Paper version of Housing Needs Form |
| RRH Housing Search Policy | RRH Housing Search Policy |
| HLT Housing Needs Form | Digital form to complete and submit Housing Needs Form |
| RRH Rehousing and Relocation Policy | RRH Rehousing and Relocation Policy |
| RRH Monthly Budget | Monthly Participant Budget Form |
| Monthly Income and Rent Calculation Form | Monthly Income and Rent Calculation Form |
| Area Median Income for 2020 | Area Median Income Limits 2020 |
| Osceola County 2019 Utility Allowance | Utility Allowance - 2019 |
| Seminole County 2019 Utility Allowance | Utility Allowance - 2019 |
| Orange County 2019 Utility Allowance | Utility Allowance - 2019 |
| Extension Request Form | Client Extension Request Form to request rental assistance past 10 months (OC RRH) or past 12 months (HUD/ESG). |
| Landlord Termination of Rental Assistance Letter | Landlord Rental Termination Letter |
| RRH Participant Rental Assistance Termination Letter | Participant Rental Assistance Termination Letter |
| Monthly Exit List | Monthly exit list to be submitted each month. |
| RRH Exit Policies and Procedures | RRH Exit Policies and Procedures |
| RRH Housing Stability Case Plan | RRH Housing Stability Case Plan Form |
| RRH Case Note Format – G-I-R-P | RRH HMIS Case Note Format |
| RRH Case Conference Request Packet | Rapid ReHousing Case Conference Request Procedure and Packet. |
| TANF Homeless Prevention Case Management Checklist | TANF Homeless Prevention Funds - Case Management Checklist |
| TANF Homeless Prevention Application & Eligibility Form | TANF Homeless Prevention Application and Eligibility Form |
RRH Housing Location Forms
Below are documents and forms used with RRH participants in Phase I or Phase II for the RRH program.| Resource | Description |
|---|---|
| Housing- Where to Search for Housing | A list outlining places to search for housing and things to consider during the housing search. |
| Housing - Qualifying Your Unit | A check list for participants to vet potential housing leads they have identified. |
| Housing - Welcome Home | Welcome Home checklist outlining basic information for participant to remember about their unit (landlord info, utility info, rent, etc) |
| What Does My Lease Say | What Does My Lease Say - tool to help break out important parts of the lease. Case Managers should review the lease with the tenant at lease signing and help them fill out this form |
| Housing – Move In Checklist | Basic move in checklist for participants to use when entering into new units. |
| Housing - Move Out Checklist | Basic move out checklist for participants to use when leaving units. |
| Reasonable Accommodation Request | Use for participants needing accessibility or mobility accommodations in their housing unit |
| Notice of Abandonment | Use if the case manager suspects a participant has abandoned their housing unit |
| Termination of Rental Assistance | Use to notify HLT that rental assistance is being terminated for a RRH participant |
| HSN Lease Termination | Use for participants who has a lease being terminated |
RRH Workflow and Checklists
Listed below are RRH workflow documents for a variety of funding sources in HMIS| Workflow | Description |
|---|---|
| HMIS Workflow - OC and HUD | HMIS Case Management Workflow for OC and HUD funding sources. |
| HMIS Case Management Checklist (OC and HUD) | HMIS Case Management Checklist for OC and HUD funding sources. |
| HMIS Workflow - ESG | HMIS Case Management Workflow for Seminole and Osceola ESG funding source. |
| HMIS Case Management Checklist (ESG) | HMIS Case Management Checklist for Seminole and Osceola ESG funding sources. |
| HMIS Rapid Rehousing Project Entry Workflow | HMIS Rapid Rehousing Project Entry Instructions |
| HMIS Shelter Prioriziation Workflow | HMIS Shelter Prioriziation Workflow for CES Shelter Providers |
| RRH FL-507 Navigation Workflow | RRH Navigation Workflow Timelines - All providers |
| HMIS Navigation Checklist | HMIS Navigation Checklist (Supplement to the Navigation Workflow Timeline) - All providers |
| CES Referrals Guide | CES Referrals Guide - All Providers |
RRH Case Manager Tool Box
Tools and Resources for Housing Case Managers working with participants in rapid rehousing.| Form | Description |
|---|---|
| Risk Assessment and Areas of High Acuity | Guide to help Case Managers identify areas of higher risk and acuity with program participants to assist with service planning. |
| Quality of Life Survey | Quality of life survey |
| A week of meaningful activities | A week of meaningful activities: tool to help tenants plan their day-to-day. |
| Risky Business - Harm Reduction Planning Tool | Risky Business - A Harm Reduction Planning Tool for Case Managers to use with tenants. This is a guide for ongoing conversations and safety planning for behaviors that may be considered risky. |
| Crisis Plan | Crisis Plan - tool to help participants plan for crisis after moving into housing |
| Case Management - HITS DV Screening Tool | HITS screening tool to help understand if a client is in an abusive relationship. NOTE: Resources at bottom of tool are for Texas, not Florida. |
| StrongWell Consumer Brochure | StrongWell is a behavioral health provider that supports men, women and families treat and manage stressors related to mental health barriers and substance use. |
| StrongWell Referral Form | StrongWell Referral Form - Use this form to apply for services |
| Point Source Youth RRH Handbook | Point Source Youth RRH Handbook is a 146-page, full-color handbook is full of helpful information on how to start and run a successful rapid re-housing program for youth |