The Veteran program managed by HSN, funded by the Department of Veterans Affairs, is the Support Services for Veteran Families (SSVF) Program, founded upon the principle that every Veteran has a right to housing.

By providing support at a community level we can end homelessness among the Veteran population. Through the provision of outreach, case-management services, assistance in obtaining benefits and emergency financial resources, the SSVF Program seeks to prevent Veterans and their families from becoming homeless and to rapidly rehouse those who have lost their homes.

Program participants must be veterans (defined as having served at least one day on active duty in any service branch), and may not have received a dishonorable discharge. Every client must have documentation of their veteran status, income verification documentation (e.g. paystubs), or be willing to certify themselves as homeless or at risk.
Clients must also fall into one of three categories:

Category 1 Residing in permanent housing but at imminent risk of homelessness.
Category 2 Homeless, but scheduled to be permanently housed within 90 days.
Category 3 Exited permanent housing in the last 90 days.

Note: Other eligibility criteria may apply depending upon program requirements.

Supportive Services for Veteran Families (SSVF)

Factors such as joblessness, limited income, disabilities, mental illness, substance abuse, poor credit, criminal histories and traumatic events affect housing stability.  The SSVF program is designed to help Veterans and their families address these issues and secure permanent housing.SSVF provides a short, intensive period of case management to link families to benefits and offers limited Temporary Financial Assistance (TFA) with housing or moving expenses.

The SSVF program is not intended to provide long-term support for participants, nor is it able to address all the financial and supportive services needs of participants that affect housing stability.  Supportive services are available to eligible Veterans and other members of the household based on an assessment of their needs and individualized housing stability plan.  Participation in case management is required to ensure thesuccess of households assisted.  Each household is screened to determine the appropriateness of the program and whether other interventions may better meet the identified needs.

For a complete list of all SSVF service providers nationwide, visit

The Supportive Services for Veteran Families (SSVF) program is fundedby the U.S. Department of Veterans Affairs.   Learn more about the SSVF program.


To become a participant household under the SSVF Program, the following conditions must be met:

1. A member of a Veteran family: Either (a) a Veteran; or (b) a member of a family in which the head of household, or the spouse of the head of household, is a Veteran. (Note: The head of household should be identified by the Veteran family.)
2. Very low-income: Household income does not exceed 50% of area median income. Unless VA announces otherwise in the NOFA, the median income for an area or community will be determined using the income limits most recently published by the Department of Housing and Urban Development for programs under section 8 of the United States Housing Act of 1937 (42 U.S.C. 1437f), which can be found at:
3. Occupying Permanent Housing: A very low-income Veteran family is considered to be occupying permanent housing if they fall into one of three categories:
(category 1) Is residing in permanent housing and at risk of becoming literally homeless but for grantee assistance;
(category 2) Is literally homeless, and at risk to remain in this situation but for grantee assistance, and scheduled to become a resident of permanent housing within 90 days pending the location or development of housing suitable for permanent housing; or
(category 3) Is literally homeless after exiting permanent housing within the previous 90 days to seek other housing that is responsive to the very low-income Veteran family needs and preferences.

Regarding the above references to literally homeless: for specifics as towhat circumstances do and do not constitute literal homelessness, see definitions: Homeless, Literally.



As per 38 CFR 62.2,  is defined as person who served in theactive military, naval, or air service, and who was discharged or released there from under conditions other than dishonorable. Must have served one day of active duty other than for training.  Note: that bad conduct discharges are not the same as dishonorable, and as such, are eligible. Furthermore, for Veterans with multiple discharges, the best discharge status may be used for SSVF eligibility.

Veteran Department of Defense (DD) Form 214 Certificate of Release Discharge from Active Duty
VBA Statement of Service (SOS)
VHA Veteran Identity card
VISTA printout from VHA healthcare provider
Hospital Inquiry System (HINQS)
VBA award letter of service connected disability payment or non-service connected pension
Veterans Choice Card

If such documents proving eligibility are not immediately available, an Affidavit of Veteran Status signed by the Veteran can be used to temporarily enroll Veterans who are Pending Verification of Veteran Status and initiate supportive services. However, temporary financial assistance will not be provided until the Veteran can obtain documentation proving Veteran status.
If the Veteran is not in possession of his or her DD Form 214, the Veteran can request assistance in submitting an SF-180Request Pertaining toMilitary Records, to confirm the individual status.

Information on how to submit this form can be found on the National Archives website:

Additional Helpful Links:
Applications for Veterans Choice Card
E-benefits enrollment
Online application for VHA service
DD214 online
DD214 telephone application: call 314-801-0800 to request same day service.

Area Median Income

To be eligible to receive any type of SSVF assistance, a Veteran family mush have a gross annual income that is at or below 50% AMI (Area Median Income), which is considered “very low-income”.  AMI is based upon the income data for the state or local jurisdiction in which a household resides, and is dependent on the size of the household (i.e., number ofhousehold members).  See chart below: